/* Customer site layout */
.logo { display: inline-flex; align-items: center; gap: 2px; font: 800 24px/1 var(--display); letter-spacing: -0.04em; text-decoration: none; }
.logo i { width: 8px; height: 8px; border-radius: 50%; background: var(--accent); display: inline-block; margin-left: 2px; transform: translateY(6px); box-shadow: 0 0 0 1.5px var(--ink); }

/* nav */
.nav { position: sticky; top: 0; z-index: 900; background: rgba(250,250,247,.86); backdrop-filter: saturate(1.4) blur(14px); border-bottom: 1px solid transparent; transition: border-color .2s; }
.nav.scrolled { border-color: var(--line); }
.nav .wrap { height: 68px; display: flex; align-items: center; gap: 28px; }
.nav-links { display: flex; gap: 22px; }
.nav-links a { text-decoration: none; color: var(--ink-2); font-weight: 500; font-size: 14px; }
.nav-links a:hover, .nav-links a.on { color: var(--ink); }
.nav-right { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.loc-pill { display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 14px 0 12px; border: 1px solid var(--line-2); border-radius: 999px; background: var(--surface); cursor: pointer; max-width: 260px; font-size: 13px; font-weight: 500; }
.loc-pill svg { flex: 0 0 auto; }
.loc-pill span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* sections */
section { padding: 88px 0; }
.eyebrow { font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: .12em; color: var(--muted); margin-bottom: 14px; display: block; }
.h-xl { font-size: clamp(40px, 6.2vw, 76px); font-weight: 700; letter-spacing: -0.045em; line-height: .98; }
.h-lg { font-size: clamp(30px, 4vw, 48px); font-weight: 700; letter-spacing: -0.035em; }
.h-md { font-size: 22px; font-weight: 650; }
.lead { font-size: 18px; color: var(--ink-2); max-width: 560px; }
.sec-head { display: flex; align-items: end; justify-content: space-between; gap: 24px; margin-bottom: 36px; }
.sec-head p { max-width: 440px; }

/* hero */
.hero { padding: 48px 0 72px; }
.hero-grid { display: grid; grid-template-columns: 1.05fr 1fr; gap: 56px; align-items: center; }
.hero h1 em { font-style: normal; background: linear-gradient(transparent 62%, var(--accent) 62%, var(--accent) 92%, transparent 92%); }
.hero .lead { margin: 22px 0 32px; }
.seg { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; max-width: 540px; }
.seg a { display: block; padding: 18px; border-radius: var(--radius); border: 1px solid var(--line-2); background: var(--surface); text-decoration: none; transition: border-color .15s, transform .15s; }
.seg a:hover { border-color: var(--ink); transform: translateY(-2px); }
.seg a b { display: block; font-size: 16px; margin-bottom: 4px; }
.seg a span { color: var(--muted); font-size: 13px; }
.seg a .arrow { float: right; font-size: 18px; }
.hero-meta { display: flex; gap: 28px; margin-top: 32px; }
.hero-meta div b { display: block; font: 700 24px var(--display); letter-spacing: -0.03em; }
.hero-meta div span { color: var(--muted); font-size: 13px; }
.hero-img { position: relative; border-radius: 22px; overflow: hidden; aspect-ratio: 4/4.4; background: var(--sunk); }
.hero-img img { width: 100%; height: 100%; object-fit: cover; object-position: 58% center; }
.float-card { position: absolute; background: var(--surface); border-radius: 14px; box-shadow: var(--shadow); padding: 14px 16px; display: flex; gap: 12px; align-items: center; font-size: 13px; }
.float-card b { display: block; font-size: 14px; }
.float-card .ic { width: 36px; height: 36px; border-radius: 10px; background: var(--accent); display: grid; place-items: center; flex: 0 0 auto; }
.float-card.a { left: 18px; bottom: 18px; }
.float-card.b { right: 18px; top: 18px; }

/* pest grid */
.pests { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; }
.pest { position: relative; display: flex; flex-direction: column; border-radius: var(--radius); background: var(--surface); text-decoration: none; overflow: hidden; border: 1px solid var(--line); transition: border-color .15s, transform .15s; }
.pest:hover { border-color: var(--ink); transform: translateY(-2px); }
.pest-img { position: relative; aspect-ratio: 1; overflow: hidden; background: var(--sunk); }
.pest-img img { width: 100%; height: 100%; object-fit: cover; transition: transform .5s ease; }
.pest:hover .pest-img img { transform: scale(1.04); }
.pest .meta { padding: 14px 16px 18px; }
.pest .meta b { display: block; font-size: 16px; }
.pest .meta span { font-size: 13px; color: var(--muted); }
.pest .price { position: absolute; top: 12px; left: 12px; background: rgba(255,255,255,.92); backdrop-filter: blur(6px); }
.pest.biz-card { background: var(--ink); color: #fff; justify-content: space-between; padding: 20px; border-color: var(--ink); min-height: 260px; }

/* steps */
.steps { display: grid; grid-template-columns: repeat(4, 1fr); gap: 0; border-top: 1px solid var(--line); }
.step { padding: 28px 24px 0 0; }
.step .n { font: 600 13px var(--display); color: var(--muted); margin-bottom: 40px; display: block; }
.step b { display: block; font-size: 18px; margin-bottom: 6px; font-family: var(--display); }
.step p { color: var(--muted); font-size: 14px; }

/* promise */
.promise { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.promise .card { padding: 22px; }
.promise svg { margin-bottom: 18px; }
.promise b { display: block; margin-bottom: 4px; }
.promise p { font-size: 14px; color: var(--muted); }

/* business band */
.dark { background: var(--ink); color: #fff; }
.dark .muted, .dark .lead { color: #A9A9A4; }
.dark .eyebrow { color: #8F8F8A; }
.biz-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: 56px; align-items: center; }
.biz-imgs { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.biz-imgs img { border-radius: 16px; aspect-ratio: 3/4; object-fit: cover; width: 100%; }
.biz-imgs img:nth-child(2) { margin-top: 40px; }
.ticks { list-style: none; padding: 0; margin: 28px 0 32px; display: grid; gap: 14px; }
.ticks li { display: flex; gap: 12px; align-items: flex-start; }
.ticks li::before { content: ""; flex: 0 0 auto; width: 20px; height: 20px; margin-top: 1px; border-radius: 50%; background: var(--accent) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Cpath d='M6 10.5l2.5 2.5L14 7.5' fill='none' stroke='%232B3300' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/20px no-repeat; }
.ticks li b { display: block; }
.ticks li span { font-size: 14px; color: #A9A9A4; }
.light-ticks li span { color: var(--muted); }

/* facility cards */
.facilities { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.facility { border-radius: var(--radius); overflow: hidden; background: var(--surface); border: 1px solid var(--line); text-decoration: none; display: flex; flex-direction: column; }
.facility img { aspect-ratio: 4/3; object-fit: cover; width: 100%; }
.facility div { padding: 16px 18px 18px; }
.facility b { display: block; font-size: 16px; }
.facility span { font-size: 13px; color: var(--muted); }

/* coverage */
.coverage { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1.6fr); gap: 32px; align-items: stretch; }
.cov-map { border-radius: 18px; overflow: hidden; min-height: 420px; border: 1px solid var(--line); }
.zone-list { display: flex; flex-wrap: wrap; gap: 8px; margin: 24px 0; }

/* faq */
.faq { max-width: 820px; }
.faq details { border-bottom: 1px solid var(--line); padding: 20px 0; }
.faq summary { cursor: pointer; font-weight: 600; font-size: 17px; list-style: none; display: flex; justify-content: space-between; gap: 16px; }
.faq summary::after { content: "+"; font-size: 22px; line-height: 1; color: var(--muted); }
.faq details[open] summary::after { content: "–"; }
.faq details p { margin-top: 10px; color: var(--muted); max-width: 680px; }

/* footer */
footer { border-top: 1px solid var(--line); padding: 48px 0 36px; font-size: 14px; }
.foot { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr; gap: 24px; }
.foot h4 { font-size: 13px; font-family: var(--font); letter-spacing: 0; margin-bottom: 12px; }
.foot a { display: block; color: var(--muted); text-decoration: none; margin-bottom: 8px; }
.foot a:hover { color: var(--ink); }
.credits { margin-top: 36px; color: var(--muted); font-size: 12px; }

/* service page */
.svc-hero { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 48px; align-items: start; padding-top: 40px; padding-bottom: 72px; }
.svc-art { background: var(--sunk); border-radius: 22px; aspect-ratio: 1; overflow: hidden; position: sticky; top: 92px; }
.svc-art img { width: 100%; height: 100%; object-fit: cover; }
.crumbs { font-size: 13px; color: var(--muted); margin-bottom: 18px; }
.crumbs a { color: var(--muted); }
.price-row { display: flex; align-items: baseline; gap: 10px; margin: 22px 0 6px; }
.price-row b { font: 700 36px var(--display); letter-spacing: -0.03em; }
.includes { list-style: none; padding: 0; margin: 0; display: grid; gap: 12px; }
.includes li { display: flex; gap: 10px; }
.includes li::before { content: "✓"; font-weight: 700; }
.info-tiles { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin: 28px 0; }
.info-tiles div { background: var(--sunk); border-radius: 12px; padding: 14px; }
.info-tiles b { display: block; font-size: 15px; }
.info-tiles span { font-size: 12px; color: var(--muted); }

/* booking flow */
.book { display: grid; grid-template-columns: minmax(0,1fr) 360px; gap: 32px; padding-top: 32px; padding-bottom: 96px; align-items: start; }
.book-step { padding: 24px; margin-bottom: 14px; }
.book-step .head { display: flex; align-items: center; gap: 12px; margin-bottom: 18px; }
.book-step .num { width: 28px; height: 28px; border-radius: 50%; background: var(--ink); color: #fff; display: grid; place-items: center; font-size: 13px; font-weight: 700; flex: 0 0 auto; }
.book-step.locked { opacity: .45; pointer-events: none; }
.book-step.done .num { background: var(--accent); color: var(--accent-ink); }
.book-step h3 { font-size: 18px; }
.loc-map { position: relative; height: 320px; border-radius: 12px; overflow: hidden; border: 1px solid var(--line); margin: 12px 0; }
.loc-search { position: relative; }
.loc-results { position: absolute; left: 0; right: 0; top: 50px; background: var(--surface); border: 1px solid var(--line); border-radius: 12px; box-shadow: var(--shadow); z-index: 700; overflow: hidden; }
.loc-results button { display: block; width: 100%; text-align: left; padding: 10px 14px; background: none; border: 0; border-bottom: 1px solid var(--line); cursor: pointer; }
.loc-results button:last-child { border-bottom: 0; }
.loc-results button:hover { background: var(--sunk); }
.loc-results small { display: block; color: var(--muted); }
.zone-status { display: flex; align-items: center; gap: 8px; font-size: 14px; min-height: 24px; }
.summary { position: sticky; top: 92px; padding: 22px; }
.summary h3 { font-size: 18px; margin-bottom: 14px; }
.sum-line { display: flex; justify-content: space-between; gap: 12px; font-size: 14px; padding: 6px 0; }
.sum-line span:first-child { color: var(--muted); }
.sum-line span:last-child { text-align: right; font-weight: 500; }
.sum-total { display: flex; justify-content: space-between; font-size: 18px; font-weight: 700; padding-top: 14px; border-top: 1px solid var(--line); margin-top: 10px; }
.otp { display: flex; gap: 8px; }
.otp input { text-align: center; letter-spacing: .4em; font-weight: 600; font-size: 18px; }
.dev-note { background: #FFF8D6; border: 1px dashed #D9C36A; border-radius: 10px; padding: 8px 12px; font-size: 13px; margin-top: 10px; }
.night-head { margin: 18px 0 8px; display: flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 600; }

/* size options + add-ons */
.seg-tabs { display: inline-flex; max-width: 100%; overflow-x: auto; scrollbar-width: none; gap: 4px; background: var(--sunk); border-radius: 999px; padding: 4px; margin-bottom: 14px; }
.seg-tabs button { flex: 0 0 auto; white-space: nowrap; border: 0; background: none; padding: 8px 14px; border-radius: 999px; font-weight: 600; font-size: 13px; cursor: pointer; color: var(--ink-2); }
.seg-tabs button[aria-selected="true"] { background: var(--surface); color: var(--ink); box-shadow: 0 1px 3px rgba(0,0,0,.1); }
.opt-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(128px, 1fr)); gap: 8px; }
.opt { text-align: left; padding: 12px 14px; border-radius: 12px; border: 1px solid var(--line-2); background: var(--surface); cursor: pointer; display: flex; flex-direction: column; gap: 2px; }
.opt b { font-size: 14px; }
.opt span { font-size: 13px; color: var(--muted); }
.opt:hover { border-color: var(--ink); }
.opt[aria-pressed="true"] { border-color: var(--ink); box-shadow: inset 0 0 0 1px var(--ink); background: #fff; }
.opt[aria-pressed="true"] span { color: var(--ink); font-weight: 600; }
.addons { margin-top: 18px; display: grid; gap: 8px; }
.addons-head { font-size: 13px; font-weight: 700; }
.addon { display: grid; grid-template-columns: auto 56px minmax(0,1fr) auto; gap: 12px; align-items: center; padding: 10px 14px 10px 12px; border: 1px solid var(--line-2); border-radius: 14px; background: var(--surface); cursor: pointer; }
.addon:hover { border-color: var(--ink); }
.addon.on { border-color: var(--ink); box-shadow: inset 0 0 0 1px var(--ink); }
.addon input { width: 18px; height: 18px; accent-color: var(--ink); margin: 0; }
.addon img, .addon-ic { width: 56px; height: 56px; border-radius: 10px; object-fit: cover; background: var(--sunk); display: grid; place-items: center; font-weight: 700; }
.addon-txt b { display: block; font-size: 14px; }
.addon-txt small { display: block; color: var(--muted); font-size: 12px; line-height: 1.4; margin-top: 2px; }
.addon-price { font-weight: 700; font-size: 14px; white-space: nowrap; }
.coupon { display: flex; gap: 8px; }
.coupon .input { height: 38px; text-transform: uppercase; }
.sum-line.sub { padding-top: 0; font-size: 13px; }
.sum-line.ok span { color: var(--ok) !important; }
.consent { display: grid; gap: 8px; margin-top: 14px; font-size: 13px; }
.pay-choice { display: grid; gap: 8px; margin-top: 14px; }
.pay-choice .toggle { padding: 10px 12px; border: 1px solid var(--line); border-radius: var(--radius-sm); font-size: 14px; }
.pay-choice .toggle:has(input:checked) { border-color: var(--ink); background: var(--sunk); }
.consent-card { display: flex; gap: 20px; flex-wrap: wrap; font-size: 14px; }
.toggle { display: inline-flex; align-items: center; gap: 8px; cursor: pointer; font-weight: 500; }
.toggle input { width: 18px; height: 18px; accent-color: var(--ink); margin: 0; }
.wa-fab { position: fixed; right: 20px; bottom: 20px; z-index: 800; display: inline-flex; align-items: center; gap: 8px; height: 48px; padding: 0 18px 0 14px; border-radius: 999px; background: var(--ink); color: #fff; text-decoration: none; font-weight: 600; font-size: 14px; box-shadow: 0 8px 24px rgba(0,0,0,.2); }
.wa-fab svg { color: #25D366; }
body.booking .wa-fab { display: none; }

/* account / booking detail */
.page-head { padding: 40px 0 24px; }
.blist { display: grid; gap: 12px; }
.bcard { display: grid; grid-template-columns: 72px 1fr auto; gap: 16px; align-items: center; padding: 16px; text-decoration: none; }
.bcard:hover { border-color: var(--ink); }
.bcard img { width: 72px; height: 72px; object-fit: cover; background: var(--sunk); border-radius: 12px; }
.timeline { list-style: none; padding: 0; margin: 0; }
.timeline li { position: relative; padding: 0 0 20px 30px; }
.timeline li::before { content: ""; position: absolute; left: 6px; top: 6px; width: 10px; height: 10px; border-radius: 50%; background: var(--line-2); }
.timeline li::after { content: ""; position: absolute; left: 10px; top: 20px; bottom: 0; width: 2px; background: var(--line); }
.timeline li:last-child::after { display: none; }
.timeline li.on::before { background: var(--ink); box-shadow: 0 0 0 4px var(--accent); }
.timeline li.past::before { background: var(--ink); }
.timeline b { display: block; font-size: 15px; }
.detail-grid { display: grid; grid-template-columns: minmax(0,1.4fr) minmax(0,1fr); gap: 16px; align-items: start; padding-bottom: 96px; }
.stars { display: flex; gap: 6px; }
.stars button { background: none; border: 0; font-size: 28px; cursor: pointer; color: var(--line-2); padding: 0; }
.stars button.on { color: var(--ink); }
.tech { display: flex; gap: 12px; align-items: center; }
.avatar { width: 44px; height: 44px; border-radius: 50%; background: var(--accent); display: grid; place-items: center; font-weight: 700; color: var(--accent-ink); }
.empty { text-align: center; padding: 64px 24px; }

/* responsive */
@media (max-width: 980px) {
  .hero-grid, .biz-grid, .svc-hero, .coverage, .book, .detail-grid { grid-template-columns: minmax(0,1fr); }
  .pests, .facilities, .promise { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .steps { grid-template-columns: 1fr 1fr; }
  .svc-art { position: static; aspect-ratio: 4/3; }
  .summary { position: static; }
  .foot { grid-template-columns: 1fr 1fr; }
  .hero-img { aspect-ratio: 4/3; }
  .biz-imgs img { aspect-ratio: 4/3; }
  .biz-imgs img:nth-child(2) { margin-top: 0; }
}
@media (max-width: 720px) {
  .nav-links { display: none; }
  .nav .wrap { gap: 12px; }
  .loc-pill { max-width: 150px; }
  section { padding: 64px 0; }
  .sec-head { flex-direction: column; align-items: start; }
  .seg { grid-template-columns: 1fr; }
  .info-tiles { grid-template-columns: 1fr 1fr; }
  .bcard { grid-template-columns: 56px 1fr; }
  .bcard img { width: 56px; height: 56px; }
  .bcard > :last-child { grid-column: 1 / -1; }
  .hero-meta { gap: 18px; }
}
@media (max-width: 460px) {
  .pests, .facilities, .promise, .steps { grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 10px; }
  .pest .meta { padding: 10px 12px 14px; }
  .pest .price { font-size: 11px; top: 8px; left: 8px; }
  .addon { grid-template-columns: auto 44px minmax(0,1fr); }
  .addon img, .addon-ic { width: 44px; height: 44px; }
  .addon-price { grid-column: 3; }
  .wa-fab span { display: none; }
  .wa-fab { padding: 0 14px; }
  .float-card.b { display: none; }
  .nav-right .btn { padding: 0 12px; }
}

@media print {
  .nav, footer, .no-print { display: none !important; }
  body { background: #fff; }
}